Leigh Ann Wilson, RN

Registered Nurse

Health Operations Consultant

Founder | PULSE Advisory

Leigh Ann started at the bedside at UC San Diego Health, inside a system that truly operated. Defined roles. Structured workflows. Clear escalation paths. Infrastructure that held whether it was Tuesday morning or Saturday at 3 AM.

That experience set the bar. It also taught her something she still carries: symptoms are signals, not the cause. Look past what is visible.

She founded PULSE because the same patterns kept showing up inside growing healthcare organizations.

Friction that did not resolve. Workarounds that became routine. High performers carrying systems that had outgrown their original design.

If performance depends on who is working, it is not a system.

She has built nursing and medical operations from the ground up, scaled teams across multiple facilities, and maintained zero deficiencies across major regulatory surveys.

Smaller and growing healthcare organizations often run on the strength of their people before they have the infrastructure to match. For a while, that works.

Then someone leaves, census shifts, a second location opens, or regulatory pressure increases, and the whole organization starts to feel fragile. Not because the team failed. Because the system was never designed to hold without them.

That is where PULSE comes in. PULSE works with healthcare organizations to identify what they are actually solving for. Most do not need another policy or initiative. They need systems designed to support the work already being done, and the infrastructure to support it.

Compliance should be built into daily operations, not buried in paper.

Leigh Ann designs the systems healthcare organizations need to operate.

Staffing models that reflect real census patterns. Onboarding systems that do not depend on one person’s knowledge. Documentation workflows that support patient care and operational visibility.

Medical and nursing workflows built by someone who has used them.

Operational systems that strengthen compliance, leadership visibility, and job satisfaction.

Leigh Ann is an RN and healthcare systems designer with firsthand experience in how well-designed workflows change the way healthcare functions. That change reaches patients, staff, and the organizations supporting them.